k77 Casino Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and k77 ("k77," "we," "us," or "our"), governing your access to and use of the k77 online gaming platform accessible at https://k77.one and all associated services, features, content, and functionality (collectively, the "Platform").

By creating a k77 account, accessing the Platform, or placing any wager or bet through k77, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

To register and maintain an account on k77, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, the minimum legal age for casino-style gambling in the Philippines as prescribed under applicable Philippine law.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited or restricted by applicable law.
• You must not be an employee, director, officer, agent, or contractor of k77, or an immediate family member of any such person.
• You must not have been previously excluded, suspended, or banned from the k77 Platform or any affiliated gaming service.
• You must not be registered on any self-exclusion list maintained by k77 or any relevant regulatory authority.

k77 reserves the right to request documentary proof of eligibility at any time, including but not limited to government-issued identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending verification.

To access the full range of k77 services, you must register a player account by providing accurate, complete, and current information as requested during the registration process. You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times.

Each individual is permitted to hold only one (1) active k77 account. The registration of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms.

• You are solely responsible for all activity conducted through your k77 account.
• You must keep your login credentials, including your password and any two-factor authentication codes, strictly confidential.
• You must notify k77 immediately upon becoming aware of any unauthorized access to or use of your account.
• k77 will never ask for your password via email, live chat, or any other communication channel.
• Account credentials may not be transferred, sold, or shared with any third party under any circumstances.

k77 reserves the right to refuse account registration to any applicant at its sole discretion, without obligation to provide a reason for such refusal.

k77 supports a range of Philippine-friendly payment methods including GCash, PayMaya, BDO, BPI, Metrobank, and other local banking channels. The minimum deposit amount is ₱100. Specific minimum and maximum transaction limits for each payment method are displayed within your k77 account dashboard and may be updated from time to time.

All funds deposited into your k77 account must originate from a payment method registered in your own name. k77 does not accept deposits from third-party payment sources. Deposits made from unverified or third-party sources may be reversed and the associated account suspended pending investigation.

• Withdrawal requests are subject to identity verification (KYC) completion prior to processing.
• k77 aims to process approved withdrawal requests as quickly as possible; GCash and PayMaya withdrawals are typically completed within minutes of approval.
• k77 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times.
• Withdrawals will be returned to the same payment method used for the original deposit where technically possible.
• k77 does not charge fees on standard deposits or withdrawals; however, your payment provider may apply their own transaction fees.

k77 may offer bonuses, free spins, cashback, reload promotions, and other incentives to eligible players from time to time. All bonuses and promotional offers are subject to the specific terms and conditions published alongside each individual promotion, which form part of these Terms.

General bonus conditions applicable to all k77 promotions unless otherwise stated include the following:

• Bonus funds are credited to a separate bonus wallet and must meet the applicable wagering requirement before conversion to withdrawable cash.
• Wagering requirements must be completed within the validity period specified for each promotion. Unused bonus funds expire upon the end of the validity period.
• k77 reserves the right to withdraw any bonus offer at any time prior to the bonus being credited to a player's account.
• Bonuses may only be claimed once per player, household, IP address, device, or payment method unless explicitly stated otherwise.
• k77 reserves the right to reclaim bonus funds and any winnings derived therefrom if it determines that a bonus was claimed in bad faith, through abuse, or in violation of these Terms.
• Certain game categories may contribute differently to wagering requirements or may be excluded entirely. Refer to individual promotion terms for details.

All games available on the k77 Platform are governed by individual game rules published within each game interface. In the event of any conflict between individual game rules and these Terms, these Terms shall prevail except where the individual game rules expressly provide otherwise.

k77 uses certified Random Number Generator (RNG) technology across all applicable games. RNG systems are independently tested and certified to ensure that game outcomes are genuinely random, statistically fair, and not subject to manipulation by k77 or any third party.

• In the event of a game malfunction, disconnection, or technical error, k77 reserves the right to void affected bets and return stakes to the Player's account.
• k77's decision on the outcome of any disputed game round shall be final, subject to the formal dispute resolution process outlined in these Terms.
• Players are responsible for ensuring they have a stable internet connection before placing bets. k77 is not liable for losses resulting from connectivity issues on the Player's end.

The following conduct is strictly prohibited on the k77 Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent ban, forfeiture of balances, and referral to relevant law enforcement authorities:

• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or gain an unfair advantage.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes.
• Exploiting software bugs, glitches, or errors in a manner that provides an unintended advantage.
• Using the Platform for any money laundering, terrorist financing, or other illegal financial activity.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any k77 software or system.
• Harassing, threatening, or abusing k77 staff, support agents, or other players.
• Registering or operating an account on behalf of another person without their explicit written consent.

All content on the k77 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and compilation of the Platform, is the exclusive property of k77 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of k77.

To the maximum extent permitted by applicable Philippine law, k77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

k77's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your k77 account in the thirty (30) days immediately preceding the event giving rise to the claim.

k77 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

k77 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is 100% secure, and k77 cannot guarantee absolute data security.

k77 is committed to promoting responsible gaming practices and providing tools that help players maintain control over their gambling activity. k77 recognizes that gambling can become problematic for some individuals and takes its duty of care to players seriously.

The following responsible gaming tools are available to all k77 account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Loss Limits: Restrict the maximum amount you can lose within a defined period.
• Session Time Reminders: Receive notifications when you have been playing for a specified duration.
• Self-Exclusion: Temporarily or permanently exclude yourself from the k77 Platform.
• Reality Checks: Periodic on-screen reminders of your session duration and net gaming activity.

Once a self-exclusion is activated, it cannot be reversed for the minimum exclusion period selected. Players who have self-excluded must not attempt to circumvent the exclusion by registering new accounts. For more information, visit our Responsible Gaming page.

k77 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms or any other k77 policy.
• Suspected fraudulent, illegal, or abusive activity.
• Failure to complete identity verification within the required timeframe.
• Receipt of a chargeback or payment dispute from your payment provider.
• Regulatory requirement or instruction from a competent authority.

Upon account closure, any real-money balance remaining in your account (excluding bonus funds and winnings derived solely from bonus play that have not met wagering requirements) will be returned to you via your registered payment method, subject to the completion of any outstanding verification requirements and the resolution of any pending investigations.

You may close your k77 account at any time by contacting the k77 support team via live chat. Account closure requests are processed within 5 business days.

k77 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, k77 will notify registered players via email or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect, except where immediate changes are required by law or regulatory directive.

Your continued use of the k77 Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account before the effective date of the changes.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or the k77 Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first contact k77's support team to attempt to resolve the dispute informally. k77 will make reasonable efforts to resolve disputes within thirty (30) days of receiving a formal written complaint. If a dispute cannot be resolved informally, either party may pursue resolution through the appropriate Philippine legal channels.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the k77 Platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 within your k77 account dashboard. This is the fastest way to reach our Filipino support team.
• Email: [email protected] (plain text — not a clickable link)
• Response Time: k77 aims to respond to all email inquiries within 24 hours on business days.

For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page or contact our support team directly via live chat.